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Ian Follett, BAA, CFM
President

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Survey 99
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  • Certified Facility Manager (CFM) by IFMA, the International Facility Management Association
  • Over 30 years experience as a facility manager and management consultant specializing in facility management
  • Bachelor of Applied Arts Degree
  • Member:
    - IFMA’s International Research Committee
  • Facility Manager of the Year (2000)
  • Speaker:
    On subjects including: performance benchmarking, best practices, outsourcing, industry trends, space management and strategic planning
  • IAMFA (International Association of Museum Facility Administrators) Conference, (San Francisco , CA , 2003; London, UK, 2002; Washington, DC, 2001)
  • IFMA World Workplace Conference & Expo, (Kansas City, 2001; Los Angeles, 1999)
  • Canadian Facility Management & Design Expo and Conference, (Toronto, 2000)
  • Buildex Alberta (Calgary, 2000)
  • Real Property Institute of Canada Conference, (Ottawa, 2000)
  • IFMA Chapters, (Calgary, 2003; Phoenix, 2002; Toronto, 2001; Vancouver, 2000; Ottawa, 2000)
  • Government of Canada (Ottawa, 1997)
  • Institute for International Research (Toronto, 1997)
  • Conducts national and international benchmarking & best practices surveys and workshops (1995-2004)
    • office buildings
    • detention facilities
    • courthouses
    • hospitals
    • museums
    • manufacturing sites
    • property management (fees & services)
Ian
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Nancy Nauss, BSc/HEc, PHEc
Associate

  • Professional Home Economist and certified teacher
  • Bachelor of Science/Home Economics Degree
  • Analyst responsible for all facility management survey research data, including performance measurements, best practices and industry trends
  • Speaker
    • IAMFA (International Association of Museum Facility Administrators) Conference, (San Francisco, CA , 2003; London, UK, 2002; Washington, DC, 2001)
    • IFMA Phoenix Chapter (2002)
    • IFMA World Workplace Conference & Expo, (Kansas City, 2001, Los Angeles, 1999)
    • Institute for International Research (Toronto, 1997)
  • Conducts national and international benchmarking & best practices surveys and workshops (1995-2004)
    • office buildings
    • detention facilities
    • courthouses
    • museums
    • manufacturing sites
    • hospitals
  • Known as Nancy Nutrition to a generation of school children from her 10 years on the Buckshot TV Show
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Elgin, (no credentials)
Office Mascot

  • 5 ton, 9 foot tall elephant
  • warm-hearted but often snooty
  • very opinionated
  • quite erudite
  • always hungry
  • thinks body cream will remove wrinkles!
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a professional company with personality

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