ANALYSIS, ASSESSMENT AND ASSISTANCE

• Audit of services and costs
• Outsourcing analysis
• Performance Benchmarking/best practices surveys
• Strategic facilities planning
• Space reduction strategies
• Organizational structure and staffing
• Roles and responsibilities
• Work processes, policies and procedures
• Chargeback/cost allocation practices
• Internal customer satisfaction surveys
• Internal customer service level agreements
• Performance based contracts with consultants and contractors
• Educational seminars and training programs